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# ConfigBot for ServiceNow – Impact Analysis Security: Groups - Inactive User

Sometimes, inactive users may remain members of groups, potentially resulting in unnecessary access and creating security or compliance risks. Identifying these users typically requires manually reviewing group memberships across the instance, a time-consuming and error-prone process.

With **Impact Analysis Security module – Groups: Inactive User**, administrators can quickly identify inactive users who are still members of groups, helping ensure that group memberships remain accurate, access is appropriately managed, and unnecessary permissions are removed.

The following article explains how to use the **Impact Analysis Security module – Groups: Inactive User feature** to perform operations.


**Step 1: Log in to ConfigBot** 

Enter your **username** and **password**, then click **Submit** to access the portal. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_4z2xif.png)

**Step 2: Access the Impact Analysis Security Module**

From the **Home Screen**, click on the **Impact Analysis Security** module tile. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1417ibl.png)
**Step 3: Create a New Iteration** 

Click the **Add Iteration** button 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_136lsuz.png)

* Enter the **Iteration Number** 
* Select the **Workspace** 
* Enter **Host Address** 
* Choose the **Instance Type** 
* Enter your **Company ID** and **Username** 
* Add a short **Description**  
* Then click **Submit** to create the iteration. 

 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_gxwb07.png)


**Step 4: Open the Workbook** 

Once the iteration is created, open the workbook.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_wp3rg5.png)


Navigate to Config Sheet and select filter type, in fig below, I have selected fetch only filter type so it will only fetch the data present in the instance related to given value.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1u2rf3u.png)
**Note:** You can also select other filter type   
* Fetch All: will fetched all the records from the instance

**Step 5: Start Configuration (Generate Workbook**)

Once the config filter is set, close the workbook and back to your workspace.

Click the **Hamburger Menu** and select **Generate Workbook**. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_13b6l2u.png)
**In the pop-up window:** 
* Enter your **ServiceNow instance password** 
* Add any **execution notes** 
* Select the checkbox for **Groups - Inactive User ,** as we only executing iteration for this specific sheet.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_ybexcn.png)
Then click **Confirm and Start** to start execution. 

**Step** **6: Review Results**

Once the status shows **Complete**, open the generated workbook. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1ifxb60.png)
Navigate to the **Groups – Inactive User** sheet to view all groups in which inactive users are still members.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1m89ckm.png)
With **Impact Analysis Security - Inactive Users** feature, administrators can quickly identify inactive users who are still members of groups. 

This proactive analysis helps:
* **Maintain accurate group memberships**
* **Reduce unnecessary access and security risks**
* **Streamline access management by identifying outdated user associations**
* **Support compliance and effective access governance**

**Thank you!**