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# ConfigBot for ServiceNow – Impact Analysis Security: Identifying Orphaned Groups

In some instances, groups may exist without members or assigned roles. Using **Impact Analysis Security** in **ConfigBot**, administrators can easily identify such *orphaned groups* to streamline access management, remove unused groups, and enhance overall compliance. 

Follow the steps below to generate the analysis and view orphaned groups in your instance: 

1. **Log in to ConfigBot** 

 Enter your **username** and **password**, then click **Submit** to access the portal. 
 
![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_8dl7dd.png)

2. **Access the Impact Analysis Security Module** 

 From the **Home Screen**, click on the **Impact Analysis Security** module tile. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_14mw40i.png)

 
3. **Select a Workspace** 

 Choose the workspace that best fits your analysis requirements. 

 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_2kv408.png)

4. **Create a New Iteration** 

 Click the **Add Iteration** button.  

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_awof0e.png)

* a. Enter the **Iteration Number** 
* b. Select the **Workspace** 
* c. **Enter host address** 
* d. Choose the **Instance Type** 
* e. Enter your **Company ID** and **Username** 
* f. Provide a short, relevant **Description** 
* g. Click **Submit** to create the iteration. 

 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_usu5xy.png)

 
5. **Generate Workbook** 

 Click the **Hamburger Menu** and select **Generate Workbook**. 

 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1yxycma.png)

A pop-up window will appear — enter your **ServiceNow instance password**, add any **execution notes**, and select the checkbox for **Orphaned Groups**. 
 Then click **Confirm and Start**. 

 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1q9xueg.png)

6. **Monitor Progress** 

 Click the **Information (ℹ️) icon** to track the iteration’s progress. 

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_oaugbp.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_1djufye.png)

 
7. **Review Results:** 

* Once the status shows **Complete**, open the generated workbook. 
* Navigate to the **Orphaned Groups** sheet to view the list of groups without members or assigned roles. 
 ![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/b/7/43b7e9fbd033000/image_18p4ft4.png)

By using the **Impact Analysis Security** feature in ConfigBot, administrators can quickly identify and manage orphaned groups in their instance. This proactive cleanup improves data accuracy, enhances security compliance, and ensures that access permissions remain tightly controlled across the platform. 

Thankyou!

