Question 1

ConfigBot for Service Now - User Permissions

Accepted Answer

The following Permissions are required to be granted to the Configbot users for the respective modules.

**HRSD **
- HR Service
- Task

Plugin name: Human Resource Scoped App: Core (com.snhrcore).

Record Producer (OOTB – No plugin required)
Variables (OOTB – No plugin required)
Question Choices (OOTB – No plugin required

Lifecycle Event
```
* Lifecycle Event
```
- Activity Set
- Activities
- Task Template
Plugin name: Human Resources Scoped App: Lifecycle Events(com.snhrlifecycle_events).

Plugin name: Human Resources Scoped App: Lifecycle Events for Enterprise(com.snhrlifecycle_ent).

Notification
- Notification (OOTB – No plugin required)
- Notification Translation
Plugin name: Glide Notification Translation (com.glide.notification.translation).

Service Level Agreement
- SLA

Plugin name: Service level management(com.snc.sla).

**Knowledge B

Question 2

Dayforce Release 4th October, 2025

Accepted Answer

4 Oct, 2025 Release What's New on Site? Welcome to ConfigBot for Dayforce!

New Modules:

Succession

ConfigBot now supports Succession. This module empowers HR teams to manage talent pipelines effectively by automating succession planning processes in Dayforce. It helps identify high-potential employees, track readiness for key roles, and maintain a dynamic succession chart that reflects real-time organizational changes. It also ensures seamless data integration and updates for employee competencies, performance history, and readiness ratings.

User

A new module, User, has been introduced in ConfigBot. This module streamlines the management of employee profiles and user-related data within Dayforce. It automates the setup, updates, and maintenance of user accounts, ensuring accurate access rights and data consistency across the platform. With its robust automation capabilities, the User Module in ConfigBot minimizes manual interventions in routine tasks such as user provisioning, role assignments, and status updates.

Payroll General Ledger

The Payroll General Ledger Module has been added to ConfigBot. This module streamlines the critical process of mapping payroll data to an organization’s financial systems within Dayforce. By accurately classifying payroll transactions into the appropriate general ledger accounts, it ensures error-free reporting and compliance with accounting standards. ConfigBot ensures efficient payroll-to-GL reconciliation

Question 3

ConfigBot WD - How to add and update Region in Core HCM.

Accepted Answer

CORE HCM – Region

The following article will help explain on how you can add or update a Region in Workday through Configbot.

Enter your Username and Password and click at the submit button to login.

Navigate towards the "Home screen" and click on the "Core HCM" module tile.

Select the workspace that best suits your preferences or requirements.

Navigate to the generated workbook (in my case, Iteration #5) and open the workbook.
The workbook will appear in a new tab on your browser. Navigate to the worksheet tab labeled ‘Region’.

Enter the Region Name, Code and Type in their respective columns. Fill the remaining fields according to your requirement and set the processing status to pending.

Close the workbook and navigate back to ConfigBot. Under the Actions tab for the same iteration number, click the hamburger menu, and select the "Start Configuration" opt

Question 4

Dayforce User Permissions Guide

Accepted Answer

This article explains how to assign user permissions in your Dayforce instance to ensure that all screens in ConfigBot display complete data.

Start by navigating towards the Roles module under System Admin.

Then Navigate towards the Role that is Assigned to you and click at the Web Services Field - Level Access tab.

Inside the Web Services Tab Click at Restful Services Option.

Next, within Restful Services, click Configuration. Inside the Configuration section, you’ll find various role types such as Department, Jobs, Labor Metrics, and others. Select any of these roles, then choose Select All to grant full permissions. After selecting all permissions, click Save to apply the changes.

After assigning the permissions, return to ConfigBot and regenerate the workbooks for the respective screens to ensure the updated data is reflected.

Question 5

ConfigBot WD - How to add and update Marital Statuses in Core HCM.

Accepted Answer

CORE HCM – Marital Statuses The following article will help explain on how you can add or update a Marital Statuses in Workday through Configbot.

Enter your Username and Password and click at the submit button to login.
Navigate towards the "Home screen" and click on the "Core HCM" module tile.
Select the workspace that best suits your preferences or requirements.

Navigate to the generated workbook (in my case, Iteration #5) and open the workbook.

The workbook will appear in a new tab on your browser. Navigate to the worksheet tab labeled ‘Marital Statuses.

Select the Country or Country Region where you want to add/update the Marital Statuses. Add the appropriate Marital Status for the selected country, along with the code and description. Set the “Married” status to Yes or No based on the details provided, and then choose whether to make it Active or Inactive. Once all details are entered, set the Processing Status to P

Question 6

ConfigBot WD - How to add and update Race and Ethnicity details in Core HCM.

Accepted Answer

CORE HCM – Race/Ethnicity Details The following article will help explain on how you can add or update a Race/Ethnicity Details in Workday through Configbot.

Enter your Username and Password and click at the submit button to login.
Navigate towards the "Home screen" and click on the "Core HCM" module tile.
Select the workspace that best suits your preferences or requirements.
Navigate to the generated workbook (in my case, Iteration #5) and click the sheet icon.

The workbook will appear in a new tab on your browser. Navigate to the worksheet tab labeled ‘Race/Ethnicity Details’.
Select the Country/Country Region where you want to add/update the Race/Ethnicity details. Add the appropriate Race/Ethnicity category for the selected country, and set its status to Active or Inactive as needed. Next, go to the Subcategory section, enter data in the relevant fields, and if you want to link this subcategory to another race/ethnicity,

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