ConfigBot for ServiceNow - Dependency + Risk Analysis

Dependency + Risk Analysis enables you to track dependent object configurations and assess potential risks before making instance-level modifications. For example, before deleting a custom field or updating a dropdown value, you can quickly view all impacted configuration items, ensuring accurate and efficient change management.   

The following article explains how to track records in a smooth way through dependency + Risk analysis   

Step 1: Log in to ConfigBot 

Enter your username and password, then click Submit to access the portal. 

Step 2: Access the Dependency + Risk Analysis Module 

From the Home Screen, click on the Dependency + Risk Analysis Module tile 

Step 3: Select a Workspace 

Choose the workspace that best fits your needs. 

Step 4: Create a New Iteration 

Click the Add Iteration button 

• Enter the Iteration Number 
• Select the Workspace 
• Enter Host Address 
• Choose the Instance Type 
• Enter your Company ID and Username 
• Add a short Description  
• Then click Submit to create the iteration. 

Step 5: Prepare Workbook for config sheet 

Click the Hamburger Menu and select Generate Workbook. 

In the pop-up window: 

• Enter your ServiceNow instance password 
• Add any execution notes 
• Select the checkbox for Workbook Intellisence 

Then click Confirm and Start to prepare sheet. 

Step 6: Monitor Progress 

Click the Information (ℹ️) icon to track your iteration’s progress. 

Step 7: Enter Config Data  

Once the status shows Complete, open the generated workbook. 

Within the workbook: 

• Go to the Config worksheet tab. 
• In the Table Name column select the desired table i.e. HR Case 
• In Field Name column, write the field name for which you want to generate the data such as opened_for, opened_by, assigned_to,  and collaborators. 

• Close workbook 

Step 8: Generate Workbook 

Click the Hamburger Menu and select Rerequest Process. 

Again, Click the Hamburger Menu and select Generate Workbook. 

In the pop-up window: 

• Enter your ServiceNow instance password 
• Add any execution notes 
• Select the checkbox for Select All 

Then click Confirm and Start 

Step 9: Monitor Progress 

Click the Information (ℹ️) icon to track your iteration’s progress. 

Step 10: Review Results 

Once the status shows Complete, open the generated workbook. 

Navigate to the Impacted Objects sheet. You can see the table and fields we added in config and related dependent objects,  

Now we can separately see the acting rules on respective fields by navigating each sheet, clicking on the record link to see that rule in the instance.   

The reverse search instantly showed me all the dependent items connected to those fields. From the results, I could see exactly which Business Rules or Script Include UI Policy or related records were running on a particular field.  So instead of manually digging through each record, Dependency and Risk Analysis gave me a direct map of the relationships, saving me a huge amount of time and effort. 

Thankyou!

Updated on: 10/15/2025