March 6th, 2026 Release

What's New on Site? 

ConfigBot for ServiceNow

WEB RELEASE

Admin Only Role

A new user role called Admin Only has been added, which allows users to manage other users, assign and update their permissions, and access reports.

Updated Modal Layout

The Automation modal layout has been redesigned to improve usability and provide a cleaner, more structured interface. The new design introduces a two-column layout that clearly separates system information, authentication inputs, and advanced configuration options. Key instance details are now grouped in a dedicated System Info section, allowing users to quickly verify settings before execution. Authentication fields are better organised with improved spacing, visibility controls, and conditional inputs. Advanced automation steps are placed in a separate panel, reducing clutter and making configuration easier. Overall, the updated layout enhances readability, efficiency, and the user experience when starting automation workflows.

Enhancements

HRSD:

A new Sheet Compare Summary has been added to Workbook within the HRSD module. This feature allows users to easily compare different sheets, track changes, and get a summarised view of data differences, improving efficiency and accuracy in data management.

Notification:

A new Sheet Compare Summary has been added to workbook under the Notification module. This enhancement enables users to efficiently compare sheets, identify differences, and access a consolidated summary of changes, helping improve workflow accuracy and streamline notifications management.

Assignment Rules:

A new Sheet Compare Summary has been introduced in Workbook for the Assignment Rules module. This feature allows users to quickly compare sheets, highlight differences, and access a consolidated overview of changes, enhancing efficiency and accuracy in managing assignment rules.

Record Producer:

A new Sheet Compare Summary has been added to Workbook for the Record Producer module. This feature helps users quickly compare records, spot differences, and get a summarised view, improving accuracy and efficiency in record management.

Catalog Item:

A new Sheet Compare Summary has been added to Workbook for the Catalog Item module. This feature allows users to efficiently compare catalog items, identify differences, and access a summarised view, enhancing accuracy and simplifying catalog management.

Business Rules:

A new Sheet Compare Summary has been added to Workbook for the Business Rules module. This feature enables users to easily compare business rules sheets, highlight differences, and get a summarised overview, improving efficiency and accuracy in rule management.

UI Policy:

A new Sheet Compare Summary has been added to Workbook for the UI Policy module. This feature allows users to quickly compare UI policies, identify differences, and view a summarised report, enhancing accuracy and efficiency in UI management.

HR Criteria:

A Sheet Compare Summary has been added to Workbook for the HR Criteria module, allowing users to efficiently compare HR criteria sheets, highlight differences, and access a summarised view, improving accuracy and simplifying HR data management.

Knowledge Management:

A Sheet Compare Summary has been added to Workbook for the Knowledge Management module, enabling users to compare knowledge base sheets, identify differences quickly, and view a summarised report, improving efficiency and accuracy in managing knowledge data.

Group:

A Sheet Compare Summary has been added to Workbook for the Group module, allowing users to efficiently compare group-related sheets, highlight differences, and access a summarised view, enhancing accuracy and streamlining group management.

Service Level Agreement:

A Sheet Compare Summary has been added to Workbook for the Service Level Agreement module, enabling users to quickly compare SLA-related sheets, spot differences, and access a summarised view, improving efficiency and accuracy in SLA management.

Groups Roles and Security Analysis:

A Dependent column has been added to the Config sheet in Workbook for the Groups Roles and Security Analysis module, helping users manage dependencies more effectively and improving clarity in security configurations.

Groups Roles and Security Analysis:

The “COE Security Groups” sheet has been added to Workbook under the Groups Roles and Security Analysis module, allowing users to efficiently manage COE security groups and improving visibility and control in security analysis.

Groups Roles and Security Analysis:

The COE Security Group-Users  sheet has been added to Workbook under the Groups Roles & Security Analysis module, enabling users to review and manage users associated with COE security groups more effectively and improving visibility in security analysis.

Group Roles Access Analysis:

A new sheet, “Matched User Criteria”, has been added for the Group Roles Access Analysis module, allowing users to efficiently review matched user criteria and enhancing accuracy in access management.

Group Roles Access Analysis module:

A new sheet, “Matched HR Criteria”, has been added for the Group Roles Access Analysis module, enabling users to efficiently review matched HR criteria and improving accuracy in access analysis

Transform Map:

A Sheet Compare Summary has been added to Workbook for the Transform Map module, enabling users to compare transform maps, identify differences, and access a summarised view, improving efficiency and accuracy in data transformations.

Knowledge Management:

Two new sheets, “Knowledge Blocks” and “Knowledge Blocks Publish Retire”, have been added to workbook under the Knowledge Management module, enabling users to manage knowledge content more effectively and track publish/retire actions efficiently.

Knowledge Management:

A new column, “Default Publish”, has been added to the Config sheet in workbook for the Knowledge Management module, helping users set and manage default publishing options more efficiently.

Knowledge Management:

Two new columns, “Fetch Knowledge Block Filter Type” and “Knowledge Block”, have been added to the Config sheet in Workbook for the Knowledge Management module, enabling users to filter and manage knowledge blocks more effectively.

Navigation Menu Validation Analysis:

A Sheet Compare Summary has been added to workbook for the Navigation Menu Validation Analysis module, enabling users to compare navigation menu data, identify differences, and access a summarised view, improving efficiency and accuracy in menu validation.

Tables Management:

A Sheet Compare Summary has been added to workbook for the Tables Management module, allowing users to efficiently compare table data, identify differences, and view a summarised report, improving accuracy and streamlining table management.

Notifications:

A new column, “Exclude Delegates”, has been added to the Notification sheet in workbook **for the **Notifications module, enabling users to manage notification recipients more precisely by excluding delegate entries when needed.

Survey:

A Sheet Compare Summary has been added to workbook for the Survey module, allowing users to efficiently compare survey data, identify differences, and access a summarised view, improving accuracy and streamlining survey management.

Life Cycle Event:

A Sheet Compare Summary has been added to Workbook for the Life Cycle Event module, enabling users to compare lifecycle event data, highlight differences, and access a summarised view, improving accuracy and efficiency in lifecycle management.

Update Sets:

A Sheet Compare Summary has been added to workbook for the Update Sets module, allowing users to efficiently compare update sets, identify differences, and view a Summarised report, improving accuracy and streamlining update management.

Integration Document:

A Sheet Compare Summary has been added to Workbook for the Integration Document module, enabling users to efficiently compare integration documents, identify differences, and access a summarised view, improving accuracy and streamlining integration management.

Quick Message:

A Sheet Compare Summary has been added to Workbook for the Quick Message module, allowing users to efficiently compare quick message data, identify differences, and view a summarised report, improving accuracy and streamlining message management.

Workplace Lease Administration:

A Sheet Compare Summary has been added to Workbook for the Workplace Lease Administration module, enabling users to compare lease data, identify differences, and access a summarised view, improving accuracy and efficiency in lease management.

Deprecated Modules:

• HRSD
• Groups Roles and Security Analysis
• Notification
• Assignment Rules
• Group Roles Access Analysis
• Record producer
• Catalo Item
• Business Rules
• UI Policy 
• HR Criteria 
• Knowledge Management
• Group
• Service Level Agreement
• Transform Map
• Navigation Menu Validation Analysis
• Tables Management
• SURVEY
• Life Cycle Events
• Update - Sets
• Integration Document
• Quick Message
• Workplace Lease Administration

Updated on: 03/19/2026