Knowledge Base Articles for ConfigBot for Service Now
ConfigBot for ServiceNow - HR & IT Analysis
Manually identifying the associated components working for an HR Service in ServiceNow can be a time-consuming process. Navigating through multiple related tables, scopes, and HR Services often requires repetitive checks and validations.
The HR & IT Analysis Module in ConfigBot for ServiceNow automates the identification of dependencies and related components across both HR and IT services. It provides full visibility into instance configurations, allowing users to retrieve all relevant items iFew readersConfigBot for ServiceNow - Dependency + Risk Analysis
Dependency + Risk Analysis enables you to track dependent object configurations and assess potential risks before making instance-level modifications. For example, before deleting a custom field or updating a dropdown value, you can quickly view all impacted configuration items, ensuring accurate and efficient change management.
The following article explains how to track records in a smooth way through dependency + Risk analysis
Step 1: Log in to ConfigBot
Enter your username aFew readersConfigBot for ServiceNow - Navigation Menu Validation
Sometimes, after an instance upgrade or version change, it becomes difficult to verify which users have access to specific applications or modules. Manually checking every role, application, and menu can be time-consuming. Using configbot we can easily see the ServiceNow menu applications and modules, also the workspace menu applications and modules.
With ConfigBot’s Navigation Menu Validation, you can easily analyze this data within a single sheet by just running one reverse.
The followinFew readersConfigBot for ServiceNow – Impact Analysis Security: Overprovisioned Users
Sometimes, high-level roles such as admin or securityadmin are assigned to users who may not actually need them. Identifying these over-provisioned roles typically requires manually reviewing each record — a time-consuming and error-prone process.
With ConfigBot’s Impact Analysis Security module, administrators can quickly identify users who hold critical or excessive roles, helping ensure proper access control and compliance.
The following article explains how to generate analyFew readersConfigBot for ServiceNow – Compare Data Between Instances
The following article explains how to use the Compare Data Between Instances feature in ConfigBot
Step 1: Log in to ConfigBot
Enter your username and password on the ConfigBot login page and click Submit to access your workspace.
Step 2: Select the Module for Comparison
From the ConfigBot dashboard, navigate to the module you want to compare—for example, NotificationsFew readersConfigBot for ServiceNow – Clone Data Between Instances
The following article explains how to clone data between two ServiceNow instances using ConfigBot
Step 1: Log in to ConfigBot
Enter your username and password on the login screen and click Submit to access your ConfigBot workspace
Step 2: Select the Module to Clone Data
From the ConfigBot dashboard, navigate to the module whose data you want to clone—for example, NotFew readersConfigBot for Service Now – Impact Analysis Security: Identifying Orphaned Groups
In some instances, groups may exist without members or assigned roles. Using Impact Analysis Security in ConfigBot, administrators can easily identify such orphaned groups to streamline access management, remove unused groups, and enhance overall compliance.
Follow the steps below to generate the analysis and view orphaned groups in your instance:
Log in to ConfigBot
Enter your username and password, then click Submit to access the portal.
(https://storaFew readersConfigBot for ServiceNow – Impact Analysis Security: Fetch Groups with the Same Role
Sometimes multiple groups in a ServiceNow instance may share the same role and identifying them manually requires opening each record one by one. Using the Impact Analysis – Security: Group with Same Role module, we can easily identify and analyze all groups that have identical roles assigned. This helps in auditing, managing access, and ensuring security compliance across the instance efficiently.
The following article explains how to identify and analyze groups in your instance that shareFew readers